Privacy Policy
Last Updated: March 4, 2024
1. Introduction
Welcome to FixMyFoundation ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Request a free inspection or quote
- Contact us via email, phone, or other communication channels
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Property information
- Details about your foundation issues
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of your visit
- Referring website
- Other statistics
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and respond to your inquiries and requests
- Send you information about our services, promotions, and updates
- Communicate with you about your account or transactions
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activities
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
- Business Partners: Trusted contractors or subcontractors who help us deliver our services.
- Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@fixmyfoundation.com
Phone: (905) 531-0404
Address: 577 Glancaster Rd Hamilton, ON L0R 1W0